Bulk order： - Please leave an inquiry or a message at the lower right corner of the web.
Retail order： - Order from (rainbowfeel.com).
Strikes off： - Instock A4 size strikes are free, buyer only pay for express fee. - Custom print strikes off, please enquiry.
Secrecy： - Guaranteed to protect the copyright of all the design and customer's information. Will not show any design from clients on line or send to other people.
Files： -The format of file can be TIF, PSD, BNG, AI, JPEG and so on. -The DPI must be 300 to make sure the printing will not be blurry. -If the file is too big, suggest to upload the file to cloud storage (dropbox, google driver, or WeTransfer) and share the link for us to download.
Turn around time: - 5-7 days for strikes off, 15-20 days for bulk order.
Methods of payment: - 30%deposit, 70%balance before delivery; - PAYPAL.
Package: - Pack with polybag.
Shipping: - By air(express), ETA is 5-7 days.
- By sea, ETA is 30-45 days.
Quality standard: - The shrinkage rate is about 3%- 5%. All the fabric have been preshrunk.
- Color fastness is more than Grade 4. Rainbow Textile use the top quality ink imported from Netherlands and Italy. Color is bright and the fabric is eco-friendly.
- The flaw control less than 5%.
- When do in bulk, the color will above 95% match the strike off.
- The color on the fabric is as bright as the design file the fabric is super soft and smooth.
- For the basic fabric, we use high quality yarn to knit, and can control the weight and width of the fabric stably.
- All the fabric check twice by QC before send out, we will keep history quality checking records for 1 year.
Sales service: - lf the price including express, we responsible for the lost packages during in transit.
-lf the fabric has any issue, please take the pictures and let us know. We will reprint the flaw or refund the flaw print.
Cutting & Sewing service: - We provide cutting and packing service. We also pick up custom garment orders.
- Support small wholesale, Can on behalf of the consignor to send out small package from 0.5 yard.
Contact us:- We love to hear from our customers contact us at any time with questions, comments, complaints, compliments or suggestions. Pls feel free to contact us!
